Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20226
VM0020226Platinummember20226@example.test · +601110020226 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
6,216
Current loyalty balance
Lifetime Spend
RM 7,770
Across 45 visits
Total Visits
45
Since 2024-04-17
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,216 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 125.25
App session
2026-05-25 · OPLUMO Outlet 14
Points credited
2026-05-13 · Member activity · RM 141.95
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 14
Outlet purchase
2026-04-19 · Member activity · RM 158.65
Points credited
2026-04-07 · OPLUMO Outlet 14
Outlet purchase
2026-03-26 · Member activity · RM 175.35