Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20206
VM0020206Membermember20206@example.test · +601110020206 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
368
Current loyalty balance
Lifetime Spend
RM 461
Across 15 visits
Total Visits
15
Since 2025-10-06
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
368 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 11
Outlet purchase
2026-06-03 · Member activity · RM 23.25
App session
2026-05-22 · OPLUMO Outlet 11
Points credited
2026-05-10 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 29.45
Points credited
2026-04-04 · OPLUMO Outlet 11
Outlet purchase
2026-03-23 · Member activity · RM 32.55