Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00202
VM0000202Membermember202@example.test · +601110000202 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
356
Current loyalty balance
Lifetime Spend
RM 445
Across 4 visits
Total Visits
4
Since 2026-03-11
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
356 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 16
Outlet purchase
2026-04-22 · Member activity · RM 87.00
App session
2026-04-10 · OPLUMO Outlet 16
Points credited
2026-03-29 · Member activity · RM 98.60
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 16
Outlet purchase
2026-03-05 · Member activity · RM 110.20
Points credited
2026-02-21 · OPLUMO Outlet 16
Outlet purchase
2026-02-09 · Member activity · RM 121.80