Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20196
VM0020196Silvermember20196@example.test · +601110020196 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,158
Current loyalty balance
Lifetime Spend
RM 2,699
Across 36 visits
Total Visits
36
Since 2024-12-20
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 1
Outlet purchase
2026-08-30 · Member activity · RM 56.25
App session
2026-08-18 · OPLUMO Outlet 1
Points credited
2026-08-06 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 1
Outlet purchase
2026-07-13 · Member activity · RM 71.25
Points credited
2026-07-01 · OPLUMO Outlet 1
Outlet purchase
2026-06-19 · Member activity · RM 78.75