Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20190
VM0020190Membermember20190@example.test · +601110020190 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
309
Current loyalty balance
Lifetime Spend
RM 387
Across 12 visits
Total Visits
12
Since 2026-03-14
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
309 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 12
Outlet purchase
2026-09-16 · Member activity · RM 31.50
App session
2026-09-04 · OPLUMO Outlet 12
Points credited
2026-08-23 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 12
Outlet purchase
2026-07-30 · Member activity · RM 39.90
Points credited
2026-07-18 · OPLUMO Outlet 12
Outlet purchase
2026-07-06 · Member activity · RM 44.10