Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 20186
VM0020186Membermember20186@example.test · +601110020186 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
834
Current loyalty balance
Lifetime Spend
RM 1,043
Across 19 visits
Total Visits
19
Since 2025-10-09
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
834 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 8
Outlet purchase
2026-08-17 · Member activity · RM 51.75
App session
2026-08-05 · OPLUMO Outlet 8
Points credited
2026-07-24 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 8
Outlet purchase
2026-06-30 · Member activity · RM 65.55
Points credited
2026-06-18 · OPLUMO Outlet 8
Outlet purchase
2026-06-06 · Member activity · RM 72.45