Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20181
VM0020181Membermember20181@example.test · +601110020181 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
94
Current loyalty balance
Lifetime Spend
RM 119
Across 3 visits
Total Visits
3
Since 2026-06-02
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
94 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 3
Outlet purchase
2026-06-26 · Member activity · RM 36.75
App session
2026-06-14 · OPLUMO Outlet 3
Points credited
2026-06-02 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 3
Outlet purchase
2026-05-09 · Member activity · RM 46.55
Points credited
2026-04-27 · OPLUMO Outlet 3
Outlet purchase
2026-04-15 · Member activity · RM 51.45