Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20160
VM0020160Goldmember20160@example.test · +601110020160 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
3,957
Current loyalty balance
Lifetime Spend
RM 4,947
Across 33 visits
Total Visits
33
Since 2025-03-07
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,957 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 16
Outlet purchase
2026-09-22 · Member activity · RM 93.00
App session
2026-09-10 · OPLUMO Outlet 16
Points credited
2026-08-29 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 16
Outlet purchase
2026-08-05 · Member activity · RM 117.80
Points credited
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 130.20