Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20158
VM0020158Silvermember20158@example.test · +601110020158 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,528
Current loyalty balance
Lifetime Spend
RM 1,911
Across 23 visits
Total Visits
23
Since 2025-06-01
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 14
Outlet purchase
2026-06-20 · Member activity · RM 70.50
App session
2026-06-08 · OPLUMO Outlet 14
Points credited
2026-05-27 · Member activity · RM 79.90
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 14
Outlet purchase
2026-05-03 · Member activity · RM 89.30
Points credited
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 98.70