Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20156
VM0020156Membermember20156@example.test · +601110020156 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
419
Current loyalty balance
Lifetime Spend
RM 524
Across 15 visits
Total Visits
15
Since 2026-01-01
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
419 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 12
Outlet purchase
2026-08-29 · Member activity · RM 21.00
App session
2026-08-17 · OPLUMO Outlet 12
Points credited
2026-08-05 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 12
Outlet purchase
2026-07-12 · Member activity · RM 26.60
Points credited
2026-06-30 · OPLUMO Outlet 12
Outlet purchase
2026-06-18 · Member activity · RM 29.40