Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20148
VM0020148Goldmember20148@example.test · +601110020148 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,831
Current loyalty balance
Lifetime Spend
RM 4,789
Across 36 visits
Total Visits
36
Since 2025-01-07
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,831 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 4
Outlet purchase
2026-09-17 · Member activity · RM 114.75
App session
2026-09-05 · OPLUMO Outlet 4
Points credited
2026-08-24 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 4
Outlet purchase
2026-07-31 · Member activity · RM 145.35
Points credited
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 160.65