Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 20141
VM0020141Membermember20141@example.test · +601110020141 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
847
Current loyalty balance
Lifetime Spend
RM 1,060
Across 10 visits
Total Visits
10
Since 2026-04-07
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
847 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 14
Outlet purchase
2026-09-04 · Member activity · RM 70.50
App session
2026-08-23 · OPLUMO Outlet 14
Points credited
2026-08-11 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 14
Outlet purchase
2026-07-18 · Member activity · RM 89.30
Points credited
2026-07-06 · OPLUMO Outlet 14
Outlet purchase
2026-06-24 · Member activity · RM 98.70