Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20137
VM0020137Silvermember20137@example.test · +601110020137 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,639
Current loyalty balance
Lifetime Spend
RM 2,050
Across 12 visits
Total Visits
12
Since 2026-02-10
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,639 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 10
Outlet purchase
2026-08-15 · Member activity · RM 110.25
App session
2026-08-03 · OPLUMO Outlet 10
Points credited
2026-07-22 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 139.65
Points credited
2026-06-16 · OPLUMO Outlet 10
Outlet purchase
2026-06-04 · Member activity · RM 154.35