Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20124
VM0020124Silvermember20124@example.test · +601110020124 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,139
Current loyalty balance
Lifetime Spend
RM 2,675
Across 36 visits
Total Visits
36
Since 2024-10-03
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,139 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 14
Outlet purchase
2026-06-13 · Member activity · RM 72.00
App session
2026-06-01 · OPLUMO Outlet 14
Points credited
2026-05-20 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 14
Outlet purchase
2026-04-26 · Member activity · RM 91.20
Points credited
2026-04-14 · OPLUMO Outlet 14
Outlet purchase
2026-04-02 · Member activity · RM 100.80