Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20110
VM0020110Membermember20110@example.test · +601110020110 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
628
Current loyalty balance
Lifetime Spend
RM 785
Across 7 visits
Total Visits
7
Since 2026-06-11
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
628 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 17
Outlet purchase
2026-09-15 · Member activity · RM 80.25
App session
2026-09-03 · OPLUMO Outlet 17
Points credited
2026-08-22 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 17
Outlet purchase
2026-07-29 · Member activity · RM 101.65
Points credited
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 112.35