Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02011
VM0002011Silvermember2011@example.test · +601110002011 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
1,747
Current loyalty balance
Lifetime Spend
RM 2,184
Across 44 visits
Total Visits
44
Since 2024-03-16
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,747 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 43.50
App session
2026-04-05 · OPLUMO Outlet 6
Points credited
2026-03-24 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 6
Outlet purchase
2026-02-28 · Member activity · RM 55.10
Points credited
2026-02-16 · OPLUMO Outlet 6
Outlet purchase
2026-02-04 · Member activity · RM 60.90