Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20106
VM0020106Membermember20106@example.test · +601110020106 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
604
Current loyalty balance
Lifetime Spend
RM 756
Across 8 visits
Total Visits
8
Since 2026-01-21
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
604 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 13
Outlet purchase
2026-05-15 · Member activity · RM 84.75
App session
2026-05-03 · OPLUMO Outlet 13
Points credited
2026-04-21 · Member activity · RM 96.05
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 13
Outlet purchase
2026-03-28 · Member activity · RM 107.35
Points credited
2026-03-16 · OPLUMO Outlet 13
Outlet purchase
2026-03-04 · Member activity · RM 118.65