Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20100
VM0020100Membermember20100@example.test · +601110020100 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
876
Current loyalty balance
Lifetime Spend
RM 1,096
Across 20 visits
Total Visits
20
Since 2025-10-15
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
876 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 7
Outlet purchase
2026-09-10 · Member activity · RM 48.00
App session
2026-08-29 · OPLUMO Outlet 7
Points credited
2026-08-17 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 7
Outlet purchase
2026-07-24 · Member activity · RM 60.80
Points credited
2026-07-12 · OPLUMO Outlet 7
Outlet purchase
2026-06-30 · Member activity · RM 67.20