Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20094
VM0020094Goldmember20094@example.test · +601110020094 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,977
Current loyalty balance
Lifetime Spend
RM 3,722
Across 26 visits
Total Visits
26
Since 2025-07-10
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,977 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 1
Outlet purchase
2026-09-21 · Member activity · RM 132.75
App session
2026-09-09 · OPLUMO Outlet 1
Points credited
2026-08-28 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 1
Outlet purchase
2026-08-04 · Member activity · RM 168.15
Points credited
2026-07-23 · OPLUMO Outlet 1
Outlet purchase
2026-07-11 · Member activity · RM 185.85