Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20082
VM0020082Silvermember20082@example.test · +601110020082 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,002
Current loyalty balance
Lifetime Spend
RM 1,254
Across 13 visits
Total Visits
13
Since 2025-10-27
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,002 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 6
Outlet purchase
2026-05-19 · Member activity · RM 59.25
App session
2026-05-07 · OPLUMO Outlet 6
Points credited
2026-04-25 · Member activity · RM 67.15
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 6
Outlet purchase
2026-04-01 · Member activity · RM 75.05
Points credited
2026-03-20 · OPLUMO Outlet 6
Outlet purchase
2026-03-08 · Member activity · RM 82.95