Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20070
VM0020070Silvermember20070@example.test · +601110020070 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
963
Current loyalty balance
Lifetime Spend
RM 1,205
Across 11 visits
Total Visits
11
Since 2026-03-04
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
963 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 11
Outlet purchase
2026-08-19 · Member activity · RM 99.00
App session
2026-08-07 · OPLUMO Outlet 11
Points credited
2026-07-26 · Member activity · RM 112.20
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 11
Outlet purchase
2026-07-02 · Member activity · RM 125.40
Points credited
2026-06-20 · OPLUMO Outlet 11
Outlet purchase
2026-06-08 · Member activity · RM 138.60