Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02006
VM0002006Goldmember2006@example.test · +601110002006 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
3,411
Current loyalty balance
Lifetime Spend
RM 4,265
Across 31 visits
Total Visits
31
Since 2024-11-18
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,411 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 1
Outlet purchase
2026-04-30 · Member activity · RM 112.50
App session
2026-04-18 · OPLUMO Outlet 1
Points credited
2026-04-06 · Member activity · RM 127.50
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 1
Outlet purchase
2026-03-13 · Member activity · RM 142.50
Points credited
2026-03-01 · OPLUMO Outlet 1
Outlet purchase
2026-02-17 · Member activity · RM 157.50