Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20052
VM0020052Silvermember20052@example.test · +601110020052 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,185
Current loyalty balance
Lifetime Spend
RM 1,482
Across 16 visits
Total Visits
16
Since 2025-12-30
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,185 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 10
Outlet purchase
2026-09-14 · Member activity · RM 76.50
App session
2026-09-02 · OPLUMO Outlet 10
Points credited
2026-08-21 · Member activity · RM 86.70
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 10
Outlet purchase
2026-07-28 · Member activity · RM 96.90
Points credited
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 107.10