Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 20043
VM0020043Silvermember20043@example.test · +601110020043 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted Out
Points Balance
1,781
Current loyalty balance
Lifetime Spend
RM 2,227
Across 37 visits
Total Visits
37
Since 2024-11-26
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,781 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 1
Outlet purchase
2026-08-24 · Member activity · RM 38.25
App session
2026-08-12 · OPLUMO Outlet 1
Points credited
2026-07-31 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 1
Outlet purchase
2026-07-07 · Member activity · RM 48.45
Points credited
2026-06-25 · OPLUMO Outlet 1
Outlet purchase
2026-06-13 · Member activity · RM 53.55