Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 20035
VM0020035Membermember20035@example.test · +601110020035 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
284
Current loyalty balance
Lifetime Spend
RM 356
Across 9 visits
Total Visits
9
Since 2026-05-11
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
284 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 10
Outlet purchase
2026-09-20 · Member activity · RM 38.25
App session
2026-09-08 · OPLUMO Outlet 10
Points credited
2026-08-27 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 10
Outlet purchase
2026-08-03 · Member activity · RM 48.45
Points credited
2026-07-22 · OPLUMO Outlet 10
Outlet purchase
2026-07-10 · Member activity · RM 53.55