Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20028
VM0020028Goldmember20028@example.test · +601110020028 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,879
Current loyalty balance
Lifetime Spend
RM 3,600
Across 33 visits
Total Visits
33
Since 2025-01-27
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 3
Outlet purchase
2026-08-14 · Member activity · RM 68.25
App session
2026-08-02 · OPLUMO Outlet 3
Points credited
2026-07-21 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 86.45
Points credited
2026-06-15 · OPLUMO Outlet 3
Outlet purchase
2026-06-03 · Member activity · RM 95.55