Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 20020
VM0020020Membermember20020@example.test · +601110020020 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
94
Current loyalty balance
Lifetime Spend
RM 118
Across 1 visits
Total Visits
1
Since 2026-05-29
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
94 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 81.00
App session
2026-05-23 · OPLUMO Outlet 12
Points credited
2026-05-11 · Member activity · RM 91.80
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 102.60
Points credited
2026-04-05 · OPLUMO Outlet 12
Outlet purchase
2026-03-24 · Member activity · RM 113.40