Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02001
VM0002001Silvermember2001@example.test · +601110002001 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,682
Current loyalty balance
Lifetime Spend
RM 2,103
Across 14 visits
Total Visits
14
Since 2025-09-06
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,682 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 131.25
App session
2026-04-04 · OPLUMO Outlet 13
Points credited
2026-03-23 · Member activity · RM 148.75
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 166.25
Points credited
2026-02-15 · OPLUMO Outlet 13
Outlet purchase
2026-02-03 · Member activity · RM 183.75