Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20000
VM0020000Membermember20000@example.test · +601110020000 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
677
Current loyalty balance
Lifetime Spend
RM 847
Across 6 visits
Total Visits
6
Since 2026-06-01
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
677 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 9
Outlet purchase
2026-08-18 · Member activity · RM 94.50
App session
2026-08-06 · OPLUMO Outlet 9
Points credited
2026-07-25 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 119.70
Points credited
2026-06-19 · OPLUMO Outlet 9
Outlet purchase
2026-06-07 · Member activity · RM 132.30