Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19996
VM0019996Silvermember19996@example.test · +601110019996 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,661
Current loyalty balance
Lifetime Spend
RM 2,077
Across 37 visits
Total Visits
37
Since 2024-07-27
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,661 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 5
Outlet purchase
2026-04-24 · Member activity · RM 49.50
App session
2026-04-12 · OPLUMO Outlet 5
Points credited
2026-03-31 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 5
Outlet purchase
2026-03-07 · Member activity · RM 62.70
Points credited
2026-02-23 · OPLUMO Outlet 5
Outlet purchase
2026-02-11 · Member activity · RM 69.30