Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 19988
VM0019988Platinummember19988@example.test · +601110019988 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,879
Current loyalty balance
Lifetime Spend
RM 6,099
Across 43 visits
Total Visits
43
Since 2024-08-26
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 14
Outlet purchase
2026-09-09 · Member activity · RM 100.50
App session
2026-08-28 · OPLUMO Outlet 14
Points credited
2026-08-16 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 14
Outlet purchase
2026-07-23 · Member activity · RM 127.30
Points credited
2026-07-11 · OPLUMO Outlet 14
Outlet purchase
2026-06-29 · Member activity · RM 140.70