Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19987
VM0019987Membermember19987@example.test · +601110019987 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
90
Current loyalty balance
Lifetime Spend
RM 113
Across 1 visits
Total Visits
1
Since 2026-09-19
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
90 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 13
Outlet purchase
2026-09-25 · Member activity · RM 87.75
App session
2026-09-13 · OPLUMO Outlet 13
Points credited
2026-09-01 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 13
Outlet purchase
2026-08-08 · Member activity · RM 111.15
Points credited
2026-07-27 · OPLUMO Outlet 13
Outlet purchase
2026-07-15 · Member activity · RM 122.85