Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19980
VM0019980Membermember19980@example.test · +601110019980 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
87
Current loyalty balance
Lifetime Spend
RM 109
Across 2 visits
Total Visits
2
Since 2026-04-24
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
87 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 6
Outlet purchase
2026-04-30 · Member activity · RM 35.25
App session
2026-04-18 · OPLUMO Outlet 6
Points credited
2026-04-06 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 6
Outlet purchase
2026-03-13 · Member activity · RM 44.65
Points credited
2026-03-01 · OPLUMO Outlet 6
Outlet purchase
2026-02-17 · Member activity · RM 49.35