Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19962
VM0019962Silvermember19962@example.test · +601110019962 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,451
Current loyalty balance
Lifetime Spend
RM 1,814
Across 19 visits
Total Visits
19
Since 2025-07-04
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,451 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 5
Outlet purchase
2026-05-12 · Member activity · RM 93.00
App session
2026-04-30 · OPLUMO Outlet 5
Points credited
2026-04-18 · Member activity · RM 105.40
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 5
Outlet purchase
2026-03-25 · Member activity · RM 117.80
Points credited
2026-03-13 · OPLUMO Outlet 5
Outlet purchase
2026-03-01 · Member activity · RM 130.20