Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01992
VM0001992Silvermember1992@example.test · +601110001992 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,245
Current loyalty balance
Lifetime Spend
RM 1,557
Across 25 visits
Total Visits
25
Since 2025-07-23
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,245 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 4
Outlet purchase
2026-09-16 · Member activity · RM 42.00
App session
2026-09-04 · OPLUMO Outlet 4
Points credited
2026-08-23 · Member activity · RM 47.60
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 4
Outlet purchase
2026-07-30 · Member activity · RM 53.20
Points credited
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 58.80