Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01990
VM0001990Silvermember1990@example.test · +601110001990 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
966
Current loyalty balance
Lifetime Spend
RM 1,208
Across 14 visits
Total Visits
14
Since 2026-01-09
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
966 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 2
Outlet purchase
2026-08-19 · Member activity · RM 52.50
App session
2026-08-07 · OPLUMO Outlet 2
Points credited
2026-07-26 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 66.50
Points credited
2026-06-20 · OPLUMO Outlet 2
Outlet purchase
2026-06-08 · Member activity · RM 73.50