Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19894
VM0019894Silvermember19894@example.test · +601110019894 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,160
Current loyalty balance
Lifetime Spend
RM 2,701
Across 20 visits
Total Visits
20
Since 2025-10-27
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,160 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 5
Outlet purchase
2026-09-22 · Member activity · RM 113.25
App session
2026-09-10 · OPLUMO Outlet 5
Points credited
2026-08-29 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 5
Outlet purchase
2026-08-05 · Member activity · RM 143.45
Points credited
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 158.55