Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19891
VM0019891Silvermember19891@example.test · +601110019891 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
1,616
Current loyalty balance
Lifetime Spend
RM 2,021
Across 22 visits
Total Visits
22
Since 2025-09-22
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,616 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 2
Outlet purchase
2026-09-23 · Member activity · RM 55.50
App session
2026-09-11 · OPLUMO Outlet 2
Points credited
2026-08-30 · Member activity · RM 62.90
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 2
Outlet purchase
2026-08-06 · Member activity · RM 70.30
Points credited
2026-07-25 · OPLUMO Outlet 2
Outlet purchase
2026-07-13 · Member activity · RM 77.70