Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01989
VM0001989Silvermember1989@example.test · +601110001989 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,397
Current loyalty balance
Lifetime Spend
RM 2,997
Across 32 visits
Total Visits
32
Since 2025-02-20
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,397 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 1
Outlet purchase
2026-08-20 · Member activity · RM 57.00
App session
2026-08-08 · OPLUMO Outlet 1
Points credited
2026-07-27 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 1
Outlet purchase
2026-07-03 · Member activity · RM 72.20
Points credited
2026-06-21 · OPLUMO Outlet 1
Outlet purchase
2026-06-09 · Member activity · RM 79.80