Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 19885
VM0019885Membermember19885@example.test · +601110019885 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
672
Current loyalty balance
Lifetime Spend
RM 840
Across 23 visits
Total Visits
23
Since 2025-08-22
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
672 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 13
Outlet purchase
2026-09-10 · Member activity · RM 29.25
App session
2026-08-29 · OPLUMO Outlet 13
Points credited
2026-08-17 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 13
Outlet purchase
2026-07-24 · Member activity · RM 37.05
Points credited
2026-07-12 · OPLUMO Outlet 13
Outlet purchase
2026-06-30 · Member activity · RM 40.95