Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01987
VM0001987Silvermember1987@example.test · +601110001987 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted Out
Points Balance
2,286
Current loyalty balance
Lifetime Spend
RM 2,858
Across 16 visits
Total Visits
16
Since 2026-01-12
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 16
Outlet purchase
2026-09-27 · Member activity · RM 119.25
App session
2026-09-15 · OPLUMO Outlet 16
Points credited
2026-09-03 · Member activity · RM 135.15
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 16
Outlet purchase
2026-08-10 · Member activity · RM 151.05
Points credited
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 166.95