Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19860
VM0019860Membermember19860@example.test · +601110019860 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
353
Current loyalty balance
Lifetime Spend
RM 442
Across 4 visits
Total Visits
4
Since 2026-02-18
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
353 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 5
Outlet purchase
2026-04-01 · Member activity · RM 103.50
App session
2026-03-20 · OPLUMO Outlet 5
Points credited
2026-03-08 · Member activity · RM 117.30
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 5
Outlet purchase
2026-02-12 · Member activity · RM 131.10
Points credited
2026-01-31 · OPLUMO Outlet 5
Outlet purchase
2026-01-19 · Member activity · RM 144.90