Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01986
VM0001986Goldmember1986@example.test · +601110001986 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,046
Current loyalty balance
Lifetime Spend
RM 3,808
Across 38 visits
Total Visits
38
Since 2024-07-20
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,046 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 15
Outlet purchase
2026-05-05 · Member activity · RM 69.75
App session
2026-04-23 · OPLUMO Outlet 15
Points credited
2026-04-11 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 15
Outlet purchase
2026-03-18 · Member activity · RM 88.35
Points credited
2026-03-06 · OPLUMO Outlet 15
Outlet purchase
2026-02-22 · Member activity · RM 97.65