Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 19851
VM0019851Membermember19851@example.test · +601110019851 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
101
Current loyalty balance
Lifetime Spend
RM 126
Across 1 visits
Total Visits
1
Since 2026-09-01
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 13
Outlet purchase
2026-09-07 · Member activity · RM 110.25
App session
2026-08-26 · OPLUMO Outlet 13
Points credited
2026-08-14 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 13
Outlet purchase
2026-07-21 · Member activity · RM 139.65
Points credited
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 154.35