Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01985
VM0001985Membermember1985@example.test · +601110001985 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
137
Current loyalty balance
Lifetime Spend
RM 172
Across 1 visits
Total Visits
1
Since 2026-04-09
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
137 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 14
Outlet purchase
2026-04-15 · Member activity · RM 111.75
App session
2026-04-03 · OPLUMO Outlet 14
Points credited
2026-03-22 · Member activity · RM 126.65
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 14
Outlet purchase
2026-02-26 · Member activity · RM 141.55
Points credited
2026-02-14 · OPLUMO Outlet 14
Outlet purchase
2026-02-02 · Member activity · RM 156.45