Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19834
VM0019834Membermember19834@example.test · +601110019834 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
704
Current loyalty balance
Lifetime Spend
RM 881
Across 19 visits
Total Visits
19
Since 2025-05-24
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
704 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 42.00
App session
2026-03-20 · OPLUMO Outlet 13
Points credited
2026-03-08 · Member activity · RM 47.60
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 13
Outlet purchase
2026-02-12 · Member activity · RM 53.20
Points credited
2026-01-31 · OPLUMO Outlet 13
Outlet purchase
2026-01-19 · Member activity · RM 58.80