Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 19825
VM0019825Silvermember19825@example.test · +601110019825 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,049
Current loyalty balance
Lifetime Spend
RM 1,311
Across 9 visits
Total Visits
9
Since 2026-05-13
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,049 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 4
Outlet purchase
2026-09-22 · Member activity · RM 102.00
App session
2026-09-10 · OPLUMO Outlet 4
Points credited
2026-08-29 · Member activity · RM 115.60
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 4
Outlet purchase
2026-08-05 · Member activity · RM 129.20
Points credited
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 142.80