Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19818
VM0019818Goldmember19818@example.test · +601110019818 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,950
Current loyalty balance
Lifetime Spend
RM 3,688
Across 25 visits
Total Visits
25
Since 2025-08-01
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,950 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 14
Outlet purchase
2026-09-25 · Member activity · RM 102.75
App session
2026-09-13 · OPLUMO Outlet 14
Points credited
2026-09-01 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 14
Outlet purchase
2026-08-08 · Member activity · RM 130.15
Points credited
2026-07-27 · OPLUMO Outlet 14
Outlet purchase
2026-07-15 · Member activity · RM 143.85