Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19810
VM0019810Goldmember19810@example.test · +601110019810 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,954
Current loyalty balance
Lifetime Spend
RM 4,943
Across 34 visits
Total Visits
34
Since 2024-11-13
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,954 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 6
Outlet purchase
2026-06-18 · Member activity · RM 113.25
App session
2026-06-06 · OPLUMO Outlet 6
Points credited
2026-05-25 · Member activity · RM 128.35
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 6
Outlet purchase
2026-05-01 · Member activity · RM 143.45
Points credited
2026-04-19 · OPLUMO Outlet 6
Outlet purchase
2026-04-07 · Member activity · RM 158.55