Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19794
VM0019794Goldmember19794@example.test · +601110019794 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,530
Current loyalty balance
Lifetime Spend
RM 5,663
Across 41 visits
Total Visits
41
Since 2024-04-24
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,530 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 98.25
App session
2026-03-21 · OPLUMO Outlet 7
Points credited
2026-03-09 · Member activity · RM 111.35
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 7
Outlet purchase
2026-02-13 · Member activity · RM 124.45
Points credited
2026-02-01 · OPLUMO Outlet 7
Outlet purchase
2026-01-20 · Member activity · RM 137.55